Dialogue A

(A：Robert B：Peter C：Mike)

A：Hello．

B：Hello．Is that Mike？

A：No，this is Robert，his brother，speaking．

B：Oh hello，Robert．This is Peter．How are you？

A：Fine，thanks，and you？

B：I'm very well．Is Mike there？

A：Yes．I'll go get him．

C：Hello．Mike speaking．

B：Hello．Mike？This is Peter speaking．I'm so glad I've got holdof you at last．

C：Were you trying to get in touch with me，Peter？ I'm off to-day．

B：That's good to know．Listen，Mike，I've got news for you．

C：What is it？

B：My sister Jane is coming back from America．

C：That's great．When is she coming back？

B：Next weekend．

C：Next weekend？OK．And I want to know how long she willstay here this time．

B：About a week． Let's get together tonight and plan a party forher．

C：All right．I'll come to your place at 8 o'clock．

B：Good．I'll be waiting for you．

C：See you later．

B：Good-bye．

Dialogue B

(A：Stan Summers B：Carl Mattlews)

A：Hello．

B：Hello．Can I speak to stan Summers，please？

A：Speaking．

B：Oh．Mr．Summer．You don't know me，but this is Carl Mat-tews．I'm calling on behalf of Dave Kennedy．

A：Oh．So you're a friend of Dave's．How is he anyway？

B：oh，he's doing well and will be promoted again．

A：That's good to hear．Carl，what are you doing in New York？

B：Dave and I are attending a conference at the Hilton untilThursday．And Dave is busy now．So he gave me your tele-phone number and let me give you a call．He wants to know ifyou will have any time at all to got together tonight or Thurs-day evening．

A：Well，tonight there's a banquet I have to go to．But Thursdayevening I'm free．

B：Good．Thursday evening．And what time would suit you best？

A：Seven-thirty would be good for me．

B：Yes，that's fine．So that's 7∶30 p．m．on Thursday at Hilton．

I'll book the table．And my room's 2120．Dave's is 2122．Youcan call us from the lobby and I'll come down．

A：Fine．I'm looking forward to it！

B：Me，too．See you on Thursday，then．

A：Please say hello to Dave for me and thank you so much for call-ing me．Good-bye．

Dialogue C

(A：Roland B：Mr．Zhang)

A：Hello．May I speak to Mr．Zhang？

B：Yes，speaking．

A：Hi，Mr．Zhang．This is Roland．Miss Lee telephoned．She askedme to ask you if you would be able to meet her today at 3∶30p．m．

B：Sorry，but I'll have a meeting then．Please tell me her call num-ber and I'll explain it to her personally．

A：Miss Lee said she would not be in her office this afternoon，butyou can page her．

B：What is the number of her beeper？

A：It's 6594968-99806．

B：Fine．Thanks for the message．Good-bye．

A：Bye．

Words and Expressions

touch vt．触摸；接触；碰到

weekend n．周末

party n．党，政党；聚会，宴会

behalf n．利益

on behalf of 代表某人

anywny ad．无论如何，无论怎样

conference n．商议；会谈

Hilton 希尔顿

banquet n．宴会

suit v．对……适合；(使)适合

lobby n．前厅；穿堂

look forward to 渴望，盼望

page v．找人，寻找

beeper BP机

长途电话

Key Sentences(重点句子)

94．Hello．Overseas operator．

你好！国际电话总机。

95．I'd like to make a collect call to Japan．

我要打对方付费的电话到日本。

96．Country code 81，area code 138，and the number is 864-8972．

国码是81，区域号码是138，电话号码是864-8972。

97．Mom．It's Helen．How's everything going？

妈妈，我是海伦。家里好吗？

98．You can call direct if you like．

如果你喜欢的话，可以直拨。

99．Could you please tell me the international prefix and the coun-try code for Australia？

能不能告诉我国际号码及澳大利亚的号码？

100．…and then dial the city code and the number．

然后拨你要打的城市号码和电话号码。

101．Start with the international code which is 00．

一开始要拨国际长途电话号码00。

102．What time do the special rates apply？

什么时候可用优惠价？

103．I wonder if I can charge this call to my hotel room．

我能否把电话费记在我的房间账单上。

104．I'll tell the front desk clerk the charge afterwards．

讲完之后我会把电话费告诉柜台服务员。

105．I'd like to place an overseas call to London．

我想打一个通到伦敦的国际电话。

106．Can I dial direct？

我可不可以打直拨？

107．How about the charges？

费用如何？

108．The charges vary according to the types of call you make．

费用根据您打电话的种类不同而有差别。

109．The cheapest is a station-to-station call，then a person-to-person call．

最便宜的是叫号电话，然后是叫人电话。

110．The mini charge will apply for the first three minutes， then each additional minute will be charged．

最低费用适用于三分钟，其后每多一分钟再追加一分钟的费用。

111．Could you put through a collect call for me？

你能为我接一个对方付费电话吗？

112．And what's the number you are calling？

电话号码呢？

113．And your name and number？

您的姓名和电话号码呢？

114．Hang up and I'll call you back In a few minutes.

您先挂上。过几分钟我再打给你。

115．You have a collect call for a Mr． Ron Smith in Chicago．

您有来自芝加哥罗恩·史密斯先生的对方付费电话。

116．Will you accept the charges？

你接受付费吗？

117．I have your call on the line． GO ahead， please．

电话已经给您接通了，请讲吧。

Dialogue A

（A：Operator B：Helen Kent C：Edna）

A：Hello．Overseas operator． May I help you？

B：Yes． I'd like to make a collect call to Japan.

A：Your name, please?

B：It's Helen Kent.

A：Who would you like to talk to?

B：I'd like to talk to Mr. Edna Kent.

A：Is that Mr. Edna Kent?

B：That's right.

A：What number are you calling from, please?

B：From code 513, 432-6748

A：And the number in Japan, please?

B：Country code 81, area code 138, and the number is 846-8972.

A：Hold the line, please. I'll put your call through.

C：Hello. This is Edna.

B：Mom. It's Helen. How's everything going?

C：Fine. How are you?

B：Very good indeed.

C：How's the weather there?

B：It's sunny and bright. Dole and I just came back from the sight-seeing. We spent two days on the beach. Then we went downtown, doing some shopping and visiting the museums and places like that, and things we haven't see there.

C：Oh, great!

B：We had a very very good time… Mom, is Dad in?

C：No, he went out to the club and won't be back until late afternoon… What time are you going to come back?

B：Probably early next week. But I'm not sure.

C：Ok, take care of yourself.

B：Well, Mom, say Hi to every body. Say love to Daddy. Bye.

C：Have a nice stay, bye.

Dialongue B

(A：Operator B：Mr. Ma)

A：Operator.

B：Hello. I'd like to make a call to Australia.

A：You can call direct if you like.

B：Oh, can I?

A：Yes, please.

B：Could you please tell me the international prefix and the country code for Australia?

A：Yes, The code for Australia is 61 and then dial the city code and the number. Start with the international code which is 00.

B：What time do the special rates apply?

A：Between six in the evening and eight in the morning，sir．

B：I wonder if I can charge this call to my hotel room．

A：Certainly．Tell me the room number and your name，please？

B：This is Mr．Ma in room 215．

A：OK，Mr．Ma．I'll tell the front desk clerk the charge after-wards．

B：Thanks very much for your help．

A：You're welcome．Bye．

B：Bye．

Dialogue C

(A：Operator B：Ron Smith C：Marilyn Peters)

A：Long Distance．May I help you？

B：Yes．I'd like to place an overseas call to London．Can I dial di-rect？

A：No，sir．I'm afraid not．

B：Oh，I see．How about the charges？

A：The charges vary according to the types of call you make．Thecheapest is a station-to-station call，then a person-to-personcall．The mini charge will apply for the first three minutes，theneach additional minute will be charged．

B：Oh，let me think of it…Could you put through a collect call forme？

A：Certainly．Who are you calling？

B：It's a Mrs．Peters．Marilgyn Peters．

A：And what's the number you are calling？

B：It's London，9981-6432．

A：And your name and number？

B：My name's Ron Smith and the phone number is 356-2210．

A：Hang up and I'll call you back in a few minutes．(Pause)．

Hello．This is the operator．You have a collect call from a Mr．Ron Smith in Chicago．Will you accept the charges？

C：Yes，I will．

(Ring)

B：Yes，it is．

A：I have your call on the line．Go ahead，please．

B：Thank you very much．

Words and Expressions

oversea(s) a．海外的；往海外的

operator n．操作者；工作者；接线员

collect call 对方付费电话

area n．面积；地区；区域

code n．法典；法规；规章；代码

sight-seeing 观光，游览

beach n．海滨；湖滨；海滩

downtown ad．在商业区；向商业区；在市区；

museum n．博物馆；(美)展览馆

Australia n．澳大利亚；澳洲

direct a．径直的；直线的；直接的

international a．国际的

prefix n．字首，前缀

dial n．1．[钟表的]面；标度盘

2．[自动电话]拨号盘

rate／reit／ v．拨电话

n．规定的费用或价格

apply vi．适用；应用；使用

charge v．要价，收费

front desk 柜台

clerk n．办事员

afterwards ad．后来；以后

distance n．1．距离；2．远方；远景

3．[时间的]间隔；[时日的]经过

according adj．根据……所说的

mini a．微型的；最低的

additional a．附加的；另外的

Chicago (地名)芝加哥

打错电话

Key Sentences(重点句子)

118．I beg you pardon？ Miss who？

对不起，你说谁？

119．I'm sorry，but I don't know that name．

对不起，我不认识这个人。

120．You must have the wrong number．

你一定是弄错号码了。

121．Come on．I know Anna's there．Let me talk to her．

不要这样好不好。我知道安娜在那儿，让我跟她讲话。

122．There's no one named Anna here．

这儿没有叫安娜的。

123．Are you sure you have the right name？

你肯定没弄错姓名吗？

124．What number are you trying to dial？

你要的电话是什么号码？

125．I'd like to make a person-to-person call to Beijing，China．

我想打一个通到中国北京的叫人电话。

126．To Mr．Qin at 6634-6972．

找秦先生，号码是6634-6972．

127．Mr．Zhou，will you hold the line，please？

周先生，请稍等一会儿好吗？

128．There is no Qin at that number．

那个号码查无秦先生。

129．Will you check the number again，please？

请您再核对一下电话号码好吗？

130．What the number I gave you，operator？

接线员，我给你的号码是多少？

131．I've given you a wrong number．

我给错电话号码了？

132．I'm afraid you have the wrong number．

我想您打错了。

133．I suggest you look in the phone book．

我建议您查一下电话簿。

Dialogue A

(A：A young man B：Receiver)

A：Hello．Can I talk to Miss Anna Li，please？

B：I beg you pardon？Miss who？

A：Miss Li．Anna Li．

B：I'm sorry，but I don't know that name．You must have thewrong number．

A：Come on．I know Anna's there．Let me talk to her．

B：Sorry．There's no one named Anna here．Are you sure you havethe right name？

A：Sure．

B：What number are you trying to dial？

A：It's 423-6681．Isn't it right？

B：No．It isn't．It's 423-6631．

A：I'm sorry to have bothered you．

B：No problem．

Dialogue B

(A：Operator B：Zhou Qiang)

A：Operator．Can I help you？

B：I'd like to make a person-to-person call to Beijing，China．Thenumber is 6634-6972，and I want to speak to Mr．Qin．

A：To Mr．Qin at 6634-6972？

B：Yes，that's right．

A：May I have your name and telephone number？

B：My name is Zhou Qiang，and the phone number is 756-3284．

A：Mr．Zhou，will you hold the line，please？

(Pause)

Mr．Zhou，there is no Qin at that number．Will you check thenumber again，please？

A：What the number I gave you，operator？

B：It's 6634-6972．

A：Oh，I'm sorry．It should have been 6634-6672，not 6972．I'vegiven you a wrong number．

B：Are you sure this time？

A：Yes．

B：OK．Let me try again．

A：Thank you．

Dialogue C

(A：Mrs． Charles B：Clerk)

A：Hello．This is Mrs．Charles．I'd like to buy a new car．Couldyou offer me a new type of the car，please？

B：Oh，Madam，buy what？

A：A new car．And I've got a small family，two children，and I haven't got a lot of money and…

B：Oh，oh，Madam，Madam．I'm afraid you have the wrong num-ber．

A：Isn't this the car store？

B：No．It's Mike's Sporting Goods．

A：Oh，sorry．Do you know the number for a car store，then？

B：No．I don't．I suggest you look in the phone book．

A：I'm sorry to have bothered you．

B：No problem．

Words and Expressions

beg vt．/vi．乞求；请求；恳求

pardon n．原谅，请再说一遍

come on 来吧；快点；出现，上演

check v．制止；控制；检查，核对

offer v．/n．提供；提出；提议

v．呈现，出现

type vt．打字；拍发

madam n．夫人，女士，太太，小姐

store v．贮藏，贮存，商店

goods n．商品，货物，财产

suggest vt．建议，提出

phone book 电话簿

problem n．难题，问题

分机、占线

Key Sentences(重点句子)

134．How may I direct you call？

您要哪里？

135．Could I have extension 239，please？

请转接分机239。

136．I'm sorry the number's engaged．

对不起，这个电话有人在打。

137．The line is free now．I'll put you through．

不占线了，我帮您接过去。

138．Whom am I speaking to，please？

请问是哪位？

139．Do you mind if I use your phone？

我可以用一下你的电话吗？

140．I wonder if I could make a long distance call？

我能打个长途吗？

141．I'd like the extension 4130，please．

请转4130分机。

142．The number is busy now．

电话占线。

143．Well，it's ringing，go ahead，please．

好了，通了，请讲话。

144．And it took me quite a long time getting to you．

好不容易才给你打通。

145．I've been busy on the phone．

我一直在通话。

Dialogue A

(A：Operator B：Mary C：Jim)

A：Hello．Dodge Automobiles．How may I driect you call？

B：Could I have extension 239，please？

A：I'm sorry the number's engaged．Would you care to wait，please？

B：Sure．

(A few minutes later．)

A：The line is free now．I'll put you through．

C：Hello．This is Jim．Whom am I speaking to，please？

B：It's Mary．

C：Oh，Mary．

B：Where were you last night，Jim？I waited for you for almost anhour．

C：Oh！I'm sorry．I completely forgot．

B：You forgot！What did you do last night？

C：I stayed in…I was studying．

B：No，you weren't．I saw you at a quarter past seven and youwere with another girl．

C：I'm sorry，Mary．I'll explain everything．It won't happen a-gain．

B：It certainly won't．I'm never going to see you again(Maryhangs up the receiver)．

Dialogue B

(A：Susan B：John C：Operator D：Mike)

A：Do you mind if I use your phone？

B：No，not at all．Go ahead．It's over there in the corner．

A：I wonder if I could make a long distance call？

B：Of course．

(Pause)

A：Hello．I'd like the extension 4130，please．

C：Sorry．the number is busy now．Will you please hold the line？

A：No，I'll try agian later．

(A few minutes later)

A：Hello，operator．Extension 4130．Would you put me through a-gain，please？

C：OK，the line is free．Just a moment．(Pause)Well，it's ringing，go ahead，please．

A：Hello，Mike？It's Susan speaking．The line was very busy，andit took me quite a long time getting to you．

D：Yes．I'm sorry．I've been busy on the phone．How are you，dear？

A：Not very well．Something awful happened．We went to the Por-tobello Road and someone stole my handbag．

D：Oh，dear，did you lose a lot of money？

A：No，only a few pounds，but my passport was in the bag．That'swhat I'm really worried about．

D：You must tell your embassy about it and I think they'll issueyou with a new one．

A：I'd better go tomorrow．

D：They might not be open on Saturday，so you ought to ringthem to check first．

A：Yes，I'll do it tomorrow．

D：And Susan…

A：Yes？

D：Don't be too upset…it's not the end of the world．

A：OK．I'm getting better，thank you，dear．Good-bye．

D：Bye．Susan．

Words and Expressions

automobile n．汽车，机动车

extension n．(电话)分机

engaged a．占线的

completely ad．完全；十分；彻底

quarter n．四分之一；一刻钟

receiver v．(电话的)听筒，收话器

distance n．距离，路程

ring v．敲钟，打铃，响，鸣

awful a．糟糕的；极坏的；威严的；可怕的

steal vt．偷；窃取

handbag n．(女用)手提包

pound n．英镑；磅

passport n．护照

embassy n．大使馆

issue n．配给，发给

ought v．应当，应该

check v．核对

upset v．使不安；扰乱

a．不安的，难过的