电话故障

Key Sentences(重点句子)

146．The connection was bad．

通话情况很糟。

147．There was a lot of echo and I couldn't hear well．

回音太多，我听不清楚。

148．I'll connect you agian．

我再为您接通一次。

149．I've just been disconnected from a number．

我的电话被打断了。

150．Could you speak a little louder，please？

您能说大声点吗？

151．There's a bad connection．

电话连接不好。

152．And now there's no answer．

现在没有回声。

153．Could you tell me if there's something wrong with myphone？

是不是我的电话机出了问题？

154．I doubt if it's your phone．

我想不是因为您的电话机。

155．There may be a fault on the line．

可能是电话线路出了故障。

156． I'll tell our engineers about it．

我向工程部报告一下。

157．We've checked that line，there was mini fault out it．

我们已检查了线路，有一点小故障。

158．The number's ringing for you now．It should be all right thistime．

对方的电话响了，这次不会有问题了。

159．May be the receiver is off the hook．

可能是听筒没放好。

160．I can barely hear what you are saying．

我几乎听不到你在说什么。

161．We must have gotten our lines crossed．

我们的线路一定和别人的串线了。

162．Why don't we hang up and try again？

我们何不挂断重打？

163．Hello．It's me again．

喂，又是我。

164．I think my phone is out of order．

我想是我的电话坏了。

165．But I keep getting a funny noise．

但我总听到一种有趣的噪音。

166．Are the lines overloaded？

是线路超负荷了吗？

167．What kind of sound is it making？

发出什么样的声音？

168．A continuous beeping sound．

是连续的BB声。

169．And I can't get a proper dialing tone．

我得不到正常的拨号音。

170．I'm calling from another line．

我现在是用另一个电话打给你。

Dialogue A

(A：Operator B：Lin Ping)

A：Operator．How can I help you？

B：Yes．The connection was bad．There was a lot of echo and Icouldn't hear well，will you put me through again？

A：I'm awfully sorry for the trouble．I'll connect you again．

(A few minutes later)

B：Operator．I've just been disconnected from a number．Couldyou…

A：I'm sorry，sir．Could you speak a little louder，please？There'sa bad connection．

B：Yes．I've just been disconnected from a number，and nowthere's no answer．Could you tell me if there's somethingwrong with my phone？

A：What number were you speaking to，sir？

B：2743-1120．

A：Oh，2743-1120．I doubt if it's your phone．We've being a lot oftrouble in that area todny．There may be a fault on line．

B：Oh，I see．

A：I'll tell our engineers about it．Please tell me your name andnumber，I'll call you back soon．

B：My name's Lin Ping and my number's 3512-6762．

(About ten minutes later)

A：(ringing)Hello，is that 3512-6762？

B：Yes，it is．

A：Mr．Lin．We've checked that line，there was a mini fault on it．

The number's ringing for you now．It should be all right thistime．

B：Thank you very much．

Dialogue B

(A：Tom B：Sue)

A：Hello，Sue．It's Tom．

B：Hi，Tom？

A：I've been trying to get hold of you forever．

B：Really？I've being stayed at home all day long．

A：But your line is always busy．

B：Oh．May be the receiver is off the hook．

A： I see．I'm calling to invite you to dinner tonight．

B：What？I can barely hear what you are saying．

A：I'm calling to invite you to dinner tonight．

B：The connection is too bad．We must have gotten our linescrossed．

A：Why don't we hang up and try again．

B：Good idea．

(Ringing)

A：Hello，It's me，again．

B：Oh，Tom．You said a dinner，tonight？

A：Yes．

B：I can't tonight，mother has a cold，I must stay at home andlook after her．But I'd love to some other night．

A：Oh，what's a pity！You'd better set up an appointment to seea doctor as soon as possible．

B：Yes．Thank you．

A：I'll call you back later，Bye-bye．

B：Bye．

Dialogue C

(A：Operator B：Li Ming)

A：Hello．How can I help you？

B：Hello．Look，I think my phone is out of order．

A：What seems to be the problem？

B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise．

A：Are you sure it's the right number，sir？

B：Yes，I've checked in the telephone book．Are the lines over-loaded？

A：What kind of sound is it making？

B：A continuous beeping sound．And I can't get a proper dialingtone．I'm calling from another line．

A：You may have a fault on your line．I'll report it to the engi-neers．

B：Thank you very much for your help．

A：Don't mention it．Bye-bye．

B：Good-bye．

Words and Expressions

connection n．连接；联系；关系

echo n．回首；回声；反响

awfully ad．异常，非常

doubt n．怀疑，疑问，疑惑

fault n．缺点，毛病

engineer vt．设计；建造

n．工程师

check n．支票；账单；核对

mini a．微小的

forever ad．永远，总是

hook n．钩，钩状物

barely ad．勉强，几乎没有

cross n．交叉

look after 照顾

pity v．／n．怜悯，惋惜

setup 创立，建立

appointment n．约会；任命；选派

as soonas 一……就

funny a．滑稽的，可笑的

overload v．超负荷

continuous a．连续的，继续的

mention vt．说到，谈到

结束电话

Key Sentences(重点句子)

171．I recognized your voice right away．

我一听就知道是你的声音。

172．I'm calling to ask you some question about Jim，you knowhim，don't you？

我打电话来问一下有关吉姆的问题，你认识他，对吧？

173．Oh，Mary，I'd better go now．

噢，玛丽，我要挂电话了。

174．Is the boss coming by？

是老板过来了？

175．OK．I'll let you get back to your work．

好，回去工作吧。

176．I'll call you again later，OK？

我过一会儿再打给你，好吗？

177．Call me at home．

打到我家来。

178．Certainly，I'll make sure he gets your message．

当然，我一定会转达您的话。

179．Hello！Is that you，Tom？

喂，你是汤姆吗？

180．I'd know your voice anywhere．

你的声音我到哪里都听得出。

181．I can't believe I got hold of you at last．

我真不敢相信终于和你联系上了。

182．I tried to contact you by phone several times，but you werenot in．

我给你打了好几次电话，但是你都不在。

183．Oh，somebody's at the door．I have to go．

噢，有人来了，我得去开门。

184．And I have to say“good-bye”．

我不得不说再见了。

185．Nice talking to you．

很高兴跟你通话。

186．Same here，bye-bye．

我也是，再见。

187．What's your FAX number，please？

你的传真号是多少？

188．I'll think about it and call you back to discuss it to some de-tails soon．

我考虑一下，然后尽快打电话给你具体讨论这件事。

189．I'll be looking forward to hearing from you．

我期盼你的回音。

Dialogue A

(A：Mary B：Julia)

A：Hello．I wish to speak to Julia．

B：This is Julia speaking．

A：Oh，how do you do，Julia．This is Mary speaking．

B：Mary，I recognized your voice right away．I'm glad you calledme．

A：Julia，listen，um…I'm calling to ask you some questions aboutJim，you know him，don't you？

B：Sure．

A：What's he like？

B：Well，why are you asking adout Jim？

A：Well，I want to try and get a part-time job at his store…

B：Oh，well，Jim's a nice guy…I mean he'll give you decenthours，a decent wage，and plenty of breaks．

A：Well，that sounds good．Um，what does he look like？I've gotto meet him at the Sunset Restaurant for lunch and I can't re-member．

B：Oh，well，he's about thirty-six…

A：Hu-hum．

B：…six-foot-two…

A：Right．

B：…oh，has dark，wavy hair with a little gray at the temples．

A：Oh，sounds kind of nice．

B：Mm．

A：Um，is he，a formal kind of guy，or does he dress casually？

B：Oh，he rarely dresses casually．He always wears three-piece suitsand ties——dresses very much in style．Oh ，Mary，I'd better gonow．

A．Is the boss coming by？

B：Yeah，and I have to finish this report by four．

A：OK．I'll let you get back to your work．

B：I'll call you again later，OK？

A：Call me at home．I want to hear all about him．

B：(business like，to cover up)Certainly，I'll make sure he getsyour message．Good-bye．

Dialogue B

(A：Philip B：Tom)

A：Hello！Is that you，Tom？

B：Philip！Yes，this is Tom．

A：Oh，how do you know it's me？

B：I'd know your voice anywhere．

A：I can't believe I got hold of you at last．And what have you be-ing doing？

B：Yeah，I haven't been home a lot lately．And I've had a lot ofwork and social engagements．Oh，Philip，when did you getback to London？

A：I just came back about a week ago，I tried to contact you byphone several times，but you were not in．

B：Sorry，Sorry．Did you have a nice holiday，then？

A：Lovely．I went to Scotland and travelled aroud．

B：Did you go up to the Highlands？

A：No．I stayed at a hotel near Loch Lomond for a few days andcame back to London down the west coast．

B：Did you have good weather？

A：Quite good，and everybody was very kind．People aren't quitesuch a hurry up there you know．

B：How I admire you！Oh，I feel like I'm under too much strainthese days．I need a holiday indeed．

A：Well，I suppose so．

B：Oh，somebody's at the door．I have to go．And I have to say“good-bye”．Nice talking to you．

A：Same here，bye-bye．

Dialogue C

(A：Receiver B：Mr．Kent)

A：Hello，Australian Trading Company．Can I help you？

B：Hello．Yes．This is Mr．Kent of Oriental Ltd．We are interestedin the carpets advertised by you and I think the carpet will finda ready market in our country．

A：May I have your specific inquiry？If you make an inquiry，wecan offer you firm．

B：Could you give me some idea about your prices？

A：Well，if you please，I can send our price sheets to you by fax．

What's your fax number，please？

B：6885486．If your prices are favourable，we can place the order．

A：By the way，enquiries for carpets are getting more numerous．

You'd better place your order as soon as possible．

B：I see．Well，I'll think about it and call you back to discuss it tosome details soon．

A：OK，I'll be looking forwad to hearing from you．Good-bye．

B：Good-bye．

Words and Expressions

recognize vt．认识到；识别；承认

past-time 逝去的时光

guy n．〈美俚语〉家伙；人

decent a．1．正派的；端庄的

2．相称的；合宜的

wage n．[常用复数][按周发的]工资

temple n．太阳穴，额头

formal a．正式的；外表的

casually a．偶然的，不注意的

rarely ad．很少；罕有

style n．文风；风格；时髦

businesslike a．认真的；一板一眼的

social a．社会的；社交的，交际的

engagement n．订婚，婚约；约定，约会

Highlands n．高地，高原

Scotland n．苏格兰

coast n．海岸，海滨

hurry up 匆忙；慌忙

admire v．羡慕，赞赏，钦佩

stair n．楼梯

suppose vt．让；猜想；假定

Loch Lomond (地名)洛蒙德湖

carpet n．地毯

advertise vt．为……做广告

market n．(交易)市场；菜市(场)

inquiry n．询问；调查

firm n．商号；商行

sheet n．被单；(一)张，(一)片；大片

favourable a．好意的；赞成的；顺利的

place the order 定购；订购

enquiry n．调查；询问

numerous a．数量大的，数目更多的

detail n．细节；详情

look forward to 渴望

hear from 收……的来信